Restaurant Car - Terms and Conditions - Severn Valley Railway
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Every journey ends with a memory.

Dining Experiences

Terms & Conditions

Wine, dine & relax in style

Terms and conditions

  • All refunds or exchange of pre-booked tickets will be subject to an administration charge of £10.00 per booking.
  • Refunds will be offered up to 10 days before the booked departure date otherwise a refund will only be available if the seats can be resold.
  • Discounts on travel tickets are available for groups of 15 or more fare paying passengers.
  • All group bookings are subject to full payment for the food element of the experience at the time of booking. Final payment due two weeks before date of travel.
  • Children must be adequately supervised and remain seated at all times.
  • Special dietary requirements can be catered for when ordered at the time of booking.
  • We are unable to heat baby food or milk on board the train.
  • Dogs may not travel in the dining cars or in the bar car. (assistance dogs excepted)
  • We regret that wheelchairs cannot be accommodated in the dining cars due to the historic design of these vehicles. Wheelchairs may be stored in the luggage compartment during your journey.
  • Whilst every effort will be made to operate the trains shown we reserve the right to vary the service without prior notice or recompense.
  • Mobile telephones and electronic games must be switched off whilst in the Dining Cars.
  • Smoking is not permitted on any of our trains.
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